President and Founder, Adam Burbary — pictured above, flanked by Wilson's Kris Johnson (left) and Game-Set-Match, Inc. manager Rachel Heise — is honored and thrilled to be the recipient of this prestigious national award — 2016 Pro/Specialty Retailer of the Year from Tennis Industry magazine.
He attributes the success of Game-Set-Match, Inc. to repeat customers and their ongoing referrals, coupled with his dedicated, interactive staff as well as loyal and strategic vendor partnerships.
Burbary said, “I can’t express my thanks and gratitude enough. Our customers, our employees and our partners make our business everything it is. Thank you to all of you!”
Game-Set-Match, Inc. prides itself on providing a service centric culture, a comprehensive product selection and a feel good vibe in its stores. Its employees are passionate about racquet sports and especially tennis, many of whom competed in high school and/or college and still play. All of this is very apparent in their communications and recommendations about racquets, grips, stringing tensions, shoe fittings and more for players of all abilities.
Martha Ward, long-time happy customer happily shared, “Their staff is so knowledgeable and they work hard to provide me with what suits me best. I have a feeling they do this with all customers rather than push product that suits the store. It’s a real conversation every time.”
What began as a small neighborhood tennis shop now represents a larger footprint in the community as friend, resource and destination. This is a significant point of pride and years in the making. With services and events like same day stringing, USTA Team Nights and Demonstration Days, Game-Set-Match, Inc. endeavors to continually add value to the lives of its customers.
Peter Francesconi, Editorial Director of Tennis Industry Magazine had this to say. “They have a long history of great customer service, extensive product knowledge and enthusiastic employees, along with impressive outreach into the community to grow this sport.”
Game-Set-Match, Inc. was founded in 1989, operates stores and pro shops throughout the greater Denver Metro area and is an ardent ambassador of tennis and racquet sports. Its community reach and impact includes instruction, sponsorship, partnership and programming. It is the Title Sponsor of Denver City Open and Junior City Open at Denver Tennis Club and is also a Diamond Level Sponsor of the USTA Intermountain Section.
For further information, please contact Robin Singer-Starbuck at 303/884-8735 or firstname.lastname@example.org.